Mark Birch

Jeff Molander is the authority on making social media sell. He co-founded what became the Google Affiliate Network and Performics Inc., where he built the sales team. Today, he is the authority on effective prospecting communications techniques as founder of Communications Edge Inc. (formerly Molander & Associates Inc.) He's been in sales for over 2 decades. He is author of the first social selling book, Off the Hook Marketing: How to Make Social Media Sell for You.Jeff is a sales communications coach and creator of the Spark Selling technique—a means to spark more conversations with customers "from cold," speeding them toward qualification.

What constitutes social selling on LinkedIn? LinkedIn answers with [trumpet blare] The Social Selling Index. (SSI) It's a measure of a social seller's effectiveness. Effectiveness. It's what sales is all about. You either open discussions with prospects and close 'em — or you don't. But that's not how your marketing team may be seeing it.

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