Change has some slowly to financial services, and innovation has proceeded at an evolutionary, some would say glacial, pace. That may be changing, however. Recent decades have born witness to the introduction of technology solutions that have accelerated the transformation of consumer experience.
Banking and payments
So much for the bank branch. Mobile deposits have overtaken in-branch deposits at Bank of America, the Charlotte-based bank announced alongside its quarterly earnings Monday.
Lead generating in the digital channel can feel like it’s all about the last click, but that’s not the case. Customers come to
Don’t bet on bitcoin ever replacing the dollar or other traditional currencies as everyday money.
Bank marketing has a greater opportunity to stand out now that consumers don’t want to see staid, conservative, product-oriented
Not many people are comfortable letting others know the state of their finances — their current-account balance, size of mortgage, loans, even how much they earn. Money is, after all, private. Which is why chatbots are going to be big in banking.
Financial services marketers keep customers the same way they attracted them. So if they bought the customers with financial incentives
Fintech firms and bigtech organizations are capturing more and more of the banking value chain, providing services such as payments.
The Millennial is nothing short of an obsession in the world of retail banking, and indeed across all industries whose prosperity has
The European Union’s banking watchdog set out a “roadmap” on March 9 to help plug gaps in how the rapidly evolving financial technology