Marketing Automation & CRM

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6 CX Best Practices

Document your CX best practices so everyone in the company is aware of them, as well as the commitment to providing a great CX.

Surveying CDP Use Cases

The key to the successful adoption of a CDP is a deep understanding of the use cases and how they apply to your organization.

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AI-powered chatbots are revolutionizing how brands connect with their audiences across websites, social media and even the telephone. Retailers are leaping on the technology, but so are media companies, utilities, publishers, Scotch distilleries and more!

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