Marketing Automation & CRM

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GDPR Leads Brands to Better CX

A year ago, most companies had no clue where all of their customer data resided, let alone whether or not it was secure. With the imple

6 CX Best Practices

Document your CX best practices so everyone in the company is aware of them, as well as the commitment to providing a great CX.

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AI-powered chatbots are revolutionizing how brands connect with their audiences across websites, social media and even the telephone. Retailers are leaping on the technology, but so are media companies, utilities, publishers, Scotch distilleries and more!

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