Patrick Kulp

Patrick Kulp
Sensor Tower: TikTok Continues to Tick in Q3 2020

Despite TikTok’s issues with the administration of President Donald Trump, or maybe because of them, the video creation platform was the highest-earning non-game application in the third quarter of 2020, across Google Play and the iTunes App Store, according to mobile app intelligence provider Sensor Tower.

The Human Touch: Evolving the AI-Driven Customer Experience

The use of AI has accelerated in the months since COVID-19 first gripped the world. With consumers seeking contactless or non-touch interfaces and AI tools expanding their capabilities, it’s clear that AI has a growing impact on customer experience and our daily lives.