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Denny Hatch's Blog

Denny Hatch's Blog

By Denny Hatch

About Denny

Author, direct marketing guru, and always entertaining Denny Hatch focuses on a major story in the news and shows how businesses can take advantage of–or avoid the pitfalls from–the lessons to be learned in terms of marketing, sales, PR and communications.

 

Making Social Sell

Jeff Molander
Drive Leads on Facebook by Getting Customers to Gab
Apr 17, 2015

What can a regional supplier of HVAC products and services teach you about Facebook? Plenty. I've already explained how Steelmaster...



Psychology-Based Marketing

Jeanette McMurtry
The Purpose-Driven Brand
Apr 16, 2015

Since the beginning of time to this very moment, we humans have been driven by purpose. Consciously and unconsciously, we...



Reinventing Direct

Gary Hennerberg
Stimulating Awe, Goosebumps and Chills in Copy
Apr 15, 2015

When your copy stimulates awe, your customer should experience a physiological reaction like goosebumps or chills. A physical reaction comes...



Direct Mail for the Modern Marketer

Summer Gould
Direct Mail: Data Makes All the Difference
Apr 14, 2015

The draw of the latest marketing trends pulls at us all. Many companies have integrated their direct mail with technologies...



Marketing Sustainably

Chet Dalzell
Premium Employment: Half the U.S. Workplace Relies on Data
Apr 13, 2015

Last month, the U.S. Department of Commerce issued a report titled "The Importance of Data Occupations in the U.S. Economy."...



The Power Punch

Carolyn Goodman
Best Practices Exist for a Reason, Part 1: Email
Apr 7, 2015

I'm continually stunned when a client, art director, copywriter or any other strategist in the marketing industry insists on using...



Big Data, Small Data, Clean Data, Messy Data

Stephen  H. Yu
Marketing and IT; Cats and Dogs
Apr 9, 2015

Cats and dogs do not get along unless they grew up together since birth. That is because cats and dogs...



Search Made Simple

Phil Frost
5 Types of Google AdWords Conversion Tracking
Apr 8, 2015

When I first started using Google AdWords in 2006, conversion tracking was in its infancy. There was only one type...



IMM-Possible ROI

Stephanie Miller
An Inside-Out View of the Customer Funnel
Apr 7, 2015

No one in business ever profited by change for change's sake. However, no one ever stayed in business long without...



Creative Caffeine

Dani Cantor
My Inbox Knows the Season Better Than the Weather
Apr 6, 2015

The famous poet Percy Shelley once wrote, "O wind, if winter comes, can spring and a million emails using flower...



Keeping Search Profitable

Amanda G. Watlington, Ph.D.
Google Finally Shuts the Door on Doorway Pages
Mar 31, 2015

Google seldom gives search engine marketers advance warning of algorithmic changes; however, in a rare move recently Google announced plans...



Here's What Counts

Chuck McLeester
Measuring Customer Engagement: It’s Not Easy and It Takes Time
Mar 26, 2015

Here's what's easy: Measuring the effect of individual engagements like Web page views, email opens, paid and organic search clicks,...



The Data Athlete

Mike Ferranti
Channel Collaboration or Web Cannibalization?
Mar 24, 2015

Multichannel marketers experience the frequent concern that online is competing with, or "cannibalizing," sales in other channels. It seems like...



Ruthless B-to-B Marketing

Ruth P.  Stevens
6 More Thorny Data Problems That Vex B-to-B Marketers, and How to Solve Them
Mar 20, 2015

B-to-B data continues to challenge marketers, who need to identify and communicate with customers and prospects, but who run into...



Brand Matters

Andrea Syverson
I Dare You: Create a Brand Challenge!
Mar 17, 2015

Challenging something we do quite naturally and easily is indeed the perfect challenge. We all get into ruts—some even good...



The Integrated Email

Cyndie Shaffstall
Google Announces Significant Changes
Mar 9, 2015

As a marketer who uses email, you know as well as I do, your campaigns do not stand alone. Without...



Mobile-First Marketing

Greg Hoy
5 Mobile Marketing Trends You Can't Ignore in 2015
Jan 14, 2015

I don't have to tell you that we are living in a mobile-first world that continues to drive brands to...



Muscle Marketing

Wendy Montes de Oca
Converting Your Social Media Triple-Fs: Friends, Followers and Fans
Dec 16, 2014

I've heard many gurus, marketers and publishers brag about their social media followers. They'll say things like, "Isn't it great...



Marketing Nuggets

Michael Lowenstein
Marketing Success Is (Almost) All About the Data: Optimizing Customer Loyalty Behavior Initiatives
Oct 7, 2014

Much of what I've learned over the years about sales, marketing and customer service has to do with the critical...



Triple Venti Dolce Data...

Vince Pickett
Clue Me In, Please
Aug 21, 2013

So here we are, halfway through 2013. You, along with everyone, are still trying to find that magic formula to...



Who's Your Data?

Rio Longacre
Instagram: Does It Matter That It Will Make Money on Your Pics?
Dec 19, 2012

Instagram announced the company will soon begin using your content to sell targeted advertising products to the highest bidder. Does...



SEO & Content Marketing Revue

Heather Lloyd-Martin
5 Tips for Top Positioning (And Converting) Page Titles
Aug 11, 2010

Wondering about a SEO content strategy that offers the biggest impact in the shortest time? Try tweaking your page titles....



Yblog

Yory Wurmser
Privacy in the Age of Big Data
Jul 10, 2013

Consumers reveal more than ever before consciously through social media and, just as importantly, unconsciously through their behaviors. This data...



The Whole Magilla

Ken Magill
What Marketers Can Learn From Maine's Political Email Idiocy
Feb 24, 2012

It finally happened. Politicians' idiotic email practices had a measurable negative effect. "Maine Republican Party chairman Charlie Webster has admitted...



Online Video Marketing Deep Dive

Eve Grey
Are Your Videos Champions of Your Brand?
Feb 3, 2014

If you advertise in an ordinary way, it's safe to expect ordinary results. However, when you take the extreme and...



Think Mobility

Greg Hickman
‘I Can't Because, I Need ... ’
Oct 7, 2013

Does this sound like you? Have you ever set up a goal, but then realized (either quickly or too late)...



The Internet Can Make You a Chump—Forever!

Trouble is, the Internet is rife with misinformation and if you get caught advertently or inadvertently propagating this nonsense in a report, memo, article, letter or book, you will look like a chump. If your careless work finds its way onto the Internet, it will follow you to the grave.  Read More >>

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Do You Know Where Your Customers Are?

Imagine people sitting in a bar boozing at 8:00 a.m. It's OK. Most of these morning drinkers work the night shift and this is their cocktail hour. Could these be some of your customers?
 Read More >>

Companies Mentioned:

Beware Publicity Hounds

Two stories about publicity hounds smacked me in the face and got me to wondering what would happen if an employee or associate of mine got into the business of self-promotion for the sake of self-promotion to the detriment of the company or society.  Read More >>

The Yin and Yang of Dealing with Good and Lousy Customers

For years I used to quote the statistic that a satisfied customer will tell three people, while an unhappy customer will tell 11 people. This was B.I. (before the Internet).

Today, an unhappy customer can go online and reach tens of millions of people around the world with an angry message.

 Read More >>

Companies Mentioned:

Two Words That Wrecked an Otherwise Superb e-Sales Pitch

When creating a sales effort, put yourself inside the head of your prospect and see what he or she sees.  Read More >>

Zicam's P.R. Crisis and the Mixed Message

In a P.R. crisis, do not give out mixed messages.

 Read More >>

Companies Mentioned:

HULU.COM: An Intriguing Advertising Opportunity

Hulu is a fascinating Web site. Not only can its content be riveting to the viewer, but also represents a highly efficient medium for advertisers, enabling them to close the loop and measure actual ROI.  Read More >>

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