Web Design

E-commerce Link: Enhance Your On-site Search
May 1, 2004

For a more efficient approach to Internet sales, consider advanced search technology Imagine you run an online store selling home furnishings. A customer comes looking for a couch and is disgusted to find that a search for “sofa” dead-ends with “no results found.” With a few clicks, he zooms over to your competition and does his shopping there. The problem, of course, is that he accidentally typed “soda” in the search query. Not your fault, but definitely your problem. Enhanced on-site search technology can nullify this kind of random yet disastrous error, making your on-site search feature work the way your customers expect it

Convert Browsers into Buyers
November 1, 2002

The key to successful sales conversion is making a relevant presentation to the shopper. This is just as true on the Web as it is in any other sales environment.

Here are seven proven techniques you can use to make the shopping experience more relevant to your customers' needs, make the buying process easier, and remove roadblocks along the path to purchase. Whether your shoppers are newcomers or long-time customers, these techniques will help you convert more of their shopping sessions into actual sales.