Software/Technology

7 Quiz Tools to Engage With Customers
September 15, 2016 at 8:50 am

What marketing tool are you most like? Are you the number-crunching analytics tool or the dreamy content creating tool reaching for the

Explainer Video Tools for Control Freaks
September 1, 2016 at 8:00 am

Cute and memorable: We’ve all seen those basic explainer videos that show you how to scramble an egg, use complicated software or

Automation Beating Humans at CX
August 31, 2016 at 8:00 am

What’s more important to CX? Your people or your automation? Recent evidence from the fast food sector isn’t so good for the humans.