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Direct mail designers have been adapting elements familiar to digital audiences, like infographics, to stand out with their mail.
For me and many other Millennial Marketers, the word “clickbait” makes us roll our eyes mutter a curse against sites like UpWorthy and
Customer personas are great tools for guiding strategy so brands can deliver more relevant, tailored messages to their audiences.
Customer experience is now a function inside many organizations. Its success is endlessly measured and managed by teams focused on …