Instead of pouring millions into automating back-end, online, and shopping tools … invest in some in-store customer service training.
The Power Punch
Despite social media celebrating 10 to 17 years of history, very few brands today really “get” how to use social media effectively.
For the last two weeks before Christmas, 2015, my in-box was filled with holiday greetings. You know the kind: Innocuous messages from
As the strategy of using whitepapers has become more common, too many marketers have missed (or forgotten!) their strategic purpose.
I don’t know about you, but this past Tuesday — “Giving Tuesday” — my email inbox was overflowing with charitable solicitations
“What are some new marketing trends that leverage social media platforms?” I did a little research and found 3 ideas worth sharing.