"The past cannot be changed, but the future is yet in your power"—or so goes an old saying. As a history major, though, I can tell you that it's much easier to rewrite history than it is to leave an impact on or to predict the future. Still, in the spirit of prediction season, I offer here 10 trends of 2012 that I think will grow even more prominent in 2013. 1. Digital marketing will continue to grow It's pretty obvious to just about everyone that digital marketing is becoming the main channel for demand generation...
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New Developments in B-to-B Loyalty Marketing
December 5, 2012
From Ruth P. Stevens
Business marketers have much to gain from retention marketing. Business customers tend to be fewer and more valuable—meaning you can't afford to lose even one. But how do you keep your customers active and buying from you, versus the competition? How do you prevent defection? Let's look at the traditional approaches to retention marketing in B-to-B, plus some new developments in loyalty marketing being adopted by B-to-B marketers today, including social media and gamification.
Social Media Is a Waste of Time for B-to-B
November 30, 2012
From Carolyn Goodman
There. I've said it out loud. Now let the crucifixion begin. But before you write a retaliatory remark, hear me through. While I strongly believe that B-to-B marketing strategies can leverage many different marketing channels, I don't think social media is at the top of my "things-I-must-do-to-help-drive-my-business-forward" list. Why? Because too many brands still need to get their act together in the basics, before spending precious resources chasing their tails on platforms that will yield very little to the bottom line.