A decade from now, when the next John Battelle writes the definitive retrospective on the mobile-local Internet, my guess is that 2012 will be viewed as the tipping point for local search. At Google, 2011 may well be viewed as more critical, but 2012 was a much bigger year for the space as a whole, especially from the consumer’s and business owner’s perspective. It’ll be tough for 2013 to top a year that...
Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value
Valuable Content Marketing
