AI-powered chatbots are revolutionizing how brands connect with their audiences across websites, social media and even the telephone. Retailers are leaping on the technology, but so are banks, media companies, utilities, Scotch distilleries and more! In this episode, Dealerscope's Rob Stott and Target Marketing's Thorin McGee look at how AI chatbots are changing consumers' interaction with brands across today's digital environments.
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