Chatbots That Don't Just Say Hi, They're Engaging
We’d all like to be all things to all customers, but even the most dogged marketer has to sleep sometime.
This is where chatbots can be a great help. Automate the requests from customers that cannot wait, while saving the resources of the marketing or IT departments.
Don’t make the customer wait if she cannot log into a website. Have a chatbot walk her through the process of getting back online and productive. Don’t make the customer wait if he wants to know what color a tie comes in, and if you sell pink snazzy dress socks to match. Have a chatbot become a personal shopper, answering questions you provide — fit and availability can be pulled from your own content.
We’ve rounded up tools that can learn your style, learn your messaging and learn your products. Match them up to your needs and find them learning your customers, too.