The 4 Pillars of Mobile Strategy
In other words, your brand must have a well-thought-out plan that captures data from all interactions it has with each and every customer so that every customer interaction is contextually relevant. Chris noted that if this element is missing from a brand’s marketing plan, it will be severely limited — customer engagement and profitability will be hampered.
Merkle has developed a framework to help organizations build out their mobile plan. The framework steps through a process that helps organizations build out their plan along four key pillars:
- mobile audit and strategic road map;
- media integration of mobile tactics;
- mobile marketing tactics; and
- customer database integration.
By leveraging these four pillars and a proven approach to developing mobile-enabled marketing strategies, Merkle has found that its clients are able to properly integrate mobile marketing into their digital marketing plan, produce impressive list growth results, reduce uncertainty in the development and execution phases of their marketing plans, and generate predictable results for long-term, sustainable company success.
To learn more about what it takes to develop a mobile-enabled marketing strategy, join us for the following webinar on May 25: How Mobile Coupons Drive Revenue and Build a Mobile Database for Men’s Wearhouse’s K&G Superstore.