Free Marketing Advice: How Far Is Too Far?
Anyone who works in business development at an agency has encountered this dilemma: An RFP includes a request for a detailed set of strategic and tactical marketing recommendations that would solve some very specific business challenges.
But a recent RFP went even further: Forecast the response expected from each media channel recommended, and include proof of concept by detailing how that idea in that channel delivered for another client. Anyone in their right mind who answers this question is giving away proprietary results! Yet, we all know that if we don’t comply with the RFP, we can pretty much count ourselves out of consideration in the next round of reviews. But how much of our intellectual property should we be willing to give away to win a client’s business?
Many prospects are willing to pay for creative ideas — some have been shamed into it, while others have finally placed a value on the time an agency will have to invest in conceiving, writing and designing creative ideas (although we all know we never get adequately compensated).
However, there are other challenges facing our industry on price, value and just plain old fashioned respect. For example I’ve noticed that if someone does ask for some free marketing advice in a public forum, many experienced marketers will provide very thoughtful and insightful answers. But others are quick to dismiss the ideas that others present in order to promote their own answer. After I was publicly shamed for one of my recent responses, I decided the public forum may not be the best place to participate in a thoughtful discussion on marketing challenges.
Many new startups in Silicon Valley spend time on a site called Founders Dating, seeking advice and counsel on everything from marketing to HR, technology to investor-related challenges. Even after I responded to a question that was right in my wheelhouse of expertise, there were over 200 “experts” chiming in with their advice – so how could the individual raising the question possibly know what they should do next?
A blog that challenges B-to-B marketers to learn, share, question, and focus on getting it right—the first time. Carolyn Goodman is President/Creative Director of Goodman Marketing Partners. An award-winning creative director, writer and in-demand speaker, Carolyn has spent her 30-year career helping both B-to-B and B-to-C clients cut through business challenges in order to deliver strategically sound, creatively brilliant marketing solutions that deliver on program objectives. To keep her mind sharp, Carolyn can be found most evenings in the boxing ring, practicing various combinations. You can find her at the Goodman Marketing website, on LinkedIn, or on Twitter @CarolynGoodman.