Don't Get Trashed — Is Recycling Discarded Mail Profitable? — Part II
MB: I see at least three direct benefits—and nearly no downside. First, a brand's image benefits when it embraces social responsibility as an objective. Second, being a responsible steward of natural resources, and promoting environmental performance in a way that avoids running afoul of the Federal Trade Commission's new Green Guides environmental claims—positions a brand well in practice and public perception. And, third, and I see this firsthand in my own organization, both the employee base and the supply chain are more deeply engaged and motivated as a result, too. Certainly, in the direct marketing business overall, there are similar gains—and I'm excited that the DMA has embraced this goal for our marketing discipline.