Mobile Turning the Corner
One recent example was a mobile app for a single recipe ingredient. Really? How many people are going to take the time to seek out this app, download it and see enough utility to open and use it on a regular basis?
For many brands, a better way would be to create a responsive, mobile-optimized website. This way, the content is universally and easily available on all operating systems and device sizes. It can be accessed quickly by a shopper who responds to a mobile ad or texts in a keyword with no need to download and install an app. For marketers, mobile sites are considerably less expensive to build and maintain, and faster to update.
Mobile, as a marketing channel, can no longer be ignored and must be addressed in order to succeed. There are definitely others that will help advance a brands mobile strategy such as better targeting, more relevant engagement with consumers and shoppers at the various touch points on the path to conversion and stronger collaboration with brands and retailers.
Mobile is going to continue to grow as will its use as a way for brands to interact with their customers. However, the mobile device is far more personal than your email inbox. Fortunately, there are ways to implement a mobile marketing strategy that delivers relevant information that your customers want to receive. By understanding how your customers want to engage with you will help you build loyalty and in turn, help you see faster returns on your marketing investment.
Greg is a 12-year mobile industry veteran and vice president of mobile solutions at Hipcricket, Inc., where he's responsible for the vision and strategy to deliver consumer experiences that increase mobile engagement and lifetime value across mobile messaging and advertising, mobile websites, social media and branded apps