7 Email Marketing Mistakes Even Seasoned Marketers Make
4. Repeatedly Sending the Same Visual Email
Creating branded templates so that your emails are easily recognized is a good practice. Using the same one repeatedly isn't. You have less than three seconds to capture the recipient's attention before the delete button is pushed. People respond to visual information first. If all of your emails look alike, they trigger an "I've seen that already" response.
5. Presuming Recipients Recognize Icons and Know What You Want Them to Do
Icons are great visual add-ons, but they need a text call to action to encourage people to take the next step. People are trained from an early age to follow instructions. If you want them to connect with you on social platforms, visit your website, call your business, or get directions to your store, tell them. Icons without a call to action are tools for people who already know what they want. Icons with a call to action encourage people to do what you want.
6. Neglecting to Make Emails Mobile Friendly
According to a study by YesMail, over 41 percent of mobile device owners said that they have made either an online or in-store purchase as a direct result of an email promotion they viewed on their device. Are your emails easy to read on the small screen? Do all sections render properly for mobile devices? Some emails show a blank body when viewed on cell phones. Be sure to test your emails on Apple, Android and Blackberry devices to ensure recipients can read them.
7. Expecting HTML Emails to Automatically Convert to Readable Plain Text
The automated conversion tool provided by most email marketing services simply converts HTML to text. It does not make it readable. If your email is filled with links, the text version will look like a page of computer code instead of a message from a company that cares about customers and prospects. Always create HTML and text versions of every email to insure the message is appealing and readable for all recipients.