Just when it seems like the U.S. Postal Service is hanging a lot of its growth options on Amazon (think grocery and package delivery), Amazon decides it wants to see other deliverypeople. Amazon is considering whether to expand its package-delivery-by-taxi service beyond its test cities of San Francisco and Los Angeles, reports The Wall Street Journal.
ll sorts of merchants are experimenting on Facebook. Best Buy has set up a shop on the social-networking site. Home Depot gives special offers to people who “like” its page. Levi’s added a “like” button. But does this mean Facebook is en route to becoming a major e-commerce player? Forrester Research analyst Sucharita Mulpuru says the answer is a resounding “No.”
Angie Hicks, co-founder of business review site Angie's List, overheard employees raving in late March about the great deals they got from sites such as Groupon, a startup that sends users daily coupons via e-mail.
It's time for Web merchants and operators to stop considering themselves the "underdog," according to Sucharita Mulpuru, senior analyst, retail, for Forrester Research. In a session at the recent National Retail Federation Convention in New York, Mulpuru preached a set of "new rules" for Web marketers to heed if they're to sustain the rapid growth they've enjoyed to this point.