Rick Perry

Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.

Republican presidential candidates have made social media integral to their campaign efforts to win the White House in 2012—signing on to various social networks in hopes of reaching key constituents—and marketers can learn a lot by watching the political campaigns at work, according to a study by iContact.

If you’ve been reading this email marketing blog for any length of time, you’ve probably noticed that we like to talk about the importance of testing. Only through testing do you learn what works for your email marketing campaigns, and what doesn’t. Testing is how you continually improve your email marketing. And there’s another benefit to testing: you can avoid mistakes that require apology emails later.

… That said, if you actually did have a Rick Perry-style “oops” moment and need to apologize to your subscribers, there are some email marketing best practices for apology emails …

In 2005, Merck & Co.—the huge pharmaceutical conglomerate—was poised to get FDA approval for Gardasil, a supposedly foolproof vaccine against cervical cancer. In June 2006, the influential government Advisory Committee on Immunization Practices (ACIP), recommended that shots be given to all pre-teen girls starting as young as nine at the discretion of their doctors. Merck operatives and lobbyists blitzed state legislators with the news. Their message of fear: Unless you make Gardasil a requirement for entrance into junior high and high schools, girls in your state could die of cervical cancer. So far, fearful lawmakers in 20 states are drafting bills that make the

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