Max Bendel

Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at

Note: Denny Hatch personally responds to all e-mail comments. Readers respond to “The World’s Greatest Marketer to Kids,” published August 3, 2006 about Frank O. Brock, president of the First Bank of Troy, Idaho. Can you imagine Frank O. Brock saying “bring your kid into the bank for a dollar and a tour?” Or allowing anyone else to say that for him? Marketing today reflects the fact that we refer to our children as “kids”: fodder for veal cutlets; lambs to be led to shear or slaughter. I’ve heard this story several times over the years but I’ve never heard Brock referred to as a “marketer

Readers Respond to “The Decline and Fall of AOL,” published July 13, 2006. I want to share a couple of items to the history of AOL’s success. Jan Brandt left Field Publications as Advertising Director just at the time that Primedia, then K-III Communications, bought Field and included it with the Direct Marketing Group, of which Newbridge Communications (formerly Macmillan Book Clubs) was the anchor. Gryphon Editions was a division of Newbridge. I think the Field acquisition occurred in 1991. I also think Jan went to AOL directly from Field. Newfield, as it was renamed, slowly began to deteriorate. In 1993 K-III’s senior management,

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