How Flexible Is Your E-mail? I’ve been reading about the pros and cons of outsourced vs. in-house e-mail delivery systems for a long time now, and it occurs to me that there’s an important aspect of the decision that’s often overlooked by companies carrying out a typical cost/benefit outsourcing analysis: the impact this decision can have on the flexibility of your e-mail operations. While there are numerous areas in which relying on an external e-mail vendor can deliver significant cost benefits and/or operational efficiency, there are four areas where an in-house solution can result in greater flexibility that would be difficult to achieve with
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