Lee Gomes

Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.

The idea that Microsoft, Intel, Google and IBM have banded together to figure out how to deal with the information overload they made—the glut of e-mail, instant messaging and cell phoning that we’re all drowning

The Internet's Lightning Speed Is No Excuse For Shoddy Communication By Alicia Orr Suman I just figured out how to adjust the "send" option on my laptop's e-mail. It had been set to send all messages immediately—big mistake. Several times I've hit send only to regret it a few seconds later. A half-written message inadvertently goes out, or worse, a message written hastily is sent without my really having first thought of the consequences of sending it. The absolute wonder of the Internet is that it allows us to communicate at light speed: Just click and go. But it carries with it an

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