Boccherini

Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.

Let’s get one thing straight at the outset. If someone creates a product or service that enhances the value of your product or service—makes it more valuable to the user and very likely results in additional sales for you—that is called a PR coup. Do not sue the guy. Glorify him. Better yet, send him a case of Dom Pérignon. A Personal Digression A number of years ago I got hooked on Patrick O’Brian’s Aubrey-Maturin novels about the British Navy during the Napoleonic era. These were the stories of Captain Jack Aubrey, a “Master and Commander,” who was a daring fighter and hero

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