TD Ameritrade

Why Don’t Millennials Use Cash?
July 16, 2015 at 8:00 am

When’s the last time you saw a Millennial pay with cash? Even convenience store purchases of less than $5 are paid with a debit card.

C.R.M. (Customer Relationship Misery)
January 17, 2012

In late 1945, the father of a schoolmate returned after serving as a lieutenant on Admiral Bull Halsey’s staff during World War II in the Pacific to find that his wife had run off with an older rich guy. The affair did not last and the wife (who was also very rich) pleaded with my friend’s father to take her back “for the sake of the children.”

He agonized over the offer and decided against it. As he said to me many years later: “If you walk into a dark room and get hit over the head with a two-by-four, you’re a damned fool to go back into that room.”

His words were etched in my brain.

For example, I once bought a pair of grey wool trousers from Jos. A. Bank Clothiers. I have always had a dreadful body and everything I buy needs some alteration. I wore the pants once and they dug cruelly into my lower parts—fore and aft. I threw them out. They were my second purchase from Jos. A. Bank—my first and my last.

Jos. A. Bank Clothiers are advertising all over cable television here in the East, and the commercials are like fingernails on a blackboard.

However, my experience with Jos. A. Bank was nothing compared to how TD Bank and T-Mobile/Android manhandled us on our trip to Moscow last month.

Editor's Note: Beginning in February, Denny Hatch's Business Common Sense will be delivered to you in the Today @ Target Marketing e-newsletter. While the content and format of Business Common Sense will remain the same, it will come as the main story in the Feb. 14 issue of Today @ Target Marketing. If you already subscribe to Today @ Target Marketing, you'll simply get one e-newsletter instead of two. If you are not subscribed to Today @ Target Marketing, you will receive only the issues that contain Business Common Sense.

Corporate Strategy Hits My Nabe
October 4, 2007

I live in Center City Philadelphia six blocks from Independence Hall. Around the corner is Philly’s hangout for mostly kids—what Gourmet magazine called “raffish South Street.” There you can get tattooed, body pierced, tanned, a fine Philly cheese steak at Jim’s, hear live funky music every night at TLA and foul stand-up routines at a comedy club, buy sex toys at Condom Kingdom, and eat at any of 40 neighborhood restaurants ranging from D+ to A+. If you’re a HOG, you will find Mako’s Retired Surfers Bar & Grill, where you will meet and greet other Harley-Davidson owners from all over the country. Plus,

America’s Changing Face
April 1, 2004

Come 2010, racial and ethnic groups will account for one-third of the U.S. population. Will you be ready? The ethnic and racial makeup of the U.S. population is changing—dramatically. In July 1998, racial and ethnic groups made up a little more than a quarter of the the population of the United States. By 2010, the multicultural population is projected to climb to one-third of the total U.S. population. The three largest racial and ethnic groups driving this growth are Hispanics, African-Americans and Asian-Americans. The demographics of these groups point to a decidedly young population. As of March 2002, approximately one-third of Hispanics and African-Americans,