DHL Global Mail
In the U.S., the main package delivery organizations marketers cite are the U.S. Postal Service, UPS and FedEx. In addition, those entities often work with each other. Not so much in Europe, where FedEx just agreed to buy a rival for $4.8 billion, according to the company's announcement on Tuesday. However, similar to its reasons for growth in the U.S., FedEx names e-commerce as the reason it's doubling its market share in Europe by purchasing TNT Express.
Package delivery is the future for the U.S. Postal Service, its representatives say. The same is true for a close partner of the USPS, Stamps.com. As a result, the online postage provider to more than 500,000 customers announced on Monday that it bought e-commerce software provider ShipWorks for $22 million.
Product/Service: OrderDynamics’ Highly Integrated Virtual Ecosystem (H.I.V.E.), a dense collection of pre-built integrations with industry-leading technologies into the OrderDynamics’ on-demand e-commerce platform
What it Does: H.I.V.E. currently features integrations with leading e-commerce solutions such as FirstData, ShopRunner, CardinalCommerce, Avalara, Bronto, Canada Post, ChannelAdvisor, DHL, eBay, ShopSocially, Facebook, FedEx, Givex, Hosted PCI, LivePerson, Amazon, PayPal, PowerReviews, Shopping.com, Shopzilla, Google Product Search, USPS, Etilize and many more.
Jeff Jarvis, an influential social media evangelist and author of the Buzz Machine, had a problem. He bought a book from Amazon and wanted to return it. Sounds simple, doesn’t it? However, when he went to the Postal Service, he was told his only option was Express Mail, the most expensive service the Postal Service offered. So what did he do? He took the parcel and went to United Parcel Service and had UPS handle the return for significantly less than what it would have cost if he had used the Postal Service.
One of the biggest developments in parcel shipping over the past decade is the increased use of consolidators. Consolidators compete against standard UPS and FedEx ground services by using a special rate from USPS called Parcel Select. The consolidators sort and drive the parcels to USPS Bulk Mail Centers (BMCs), Sectional Centers (SCFs) and local post offices. Delivery times normally increase by a few days over UPS ground, but Parcel Select rates are very low, so even with the consolidator's fees added on, the costs can be 30 percent less than standard UPS, USPS Priority Mail and FedEx rates.
By Hallie Mummert Climbing fuel prices coupled with consumers' desire for instant gratification create a challenge for direct marketers trying to keep their shipping costs under control. Target Marketing turned to several fulfillment experts for ideas on how direct marketers can walk the fine line between customer service and shipping cost management. 1. According to the experts, while the order handling and kit/order assembly processes benefit from continual improvements, the "rules of delivery" don't seem likely to change much in the coming years. So the insights that follow represent a set of best practices for delivering product and literature in the most economical
By Lisa Yorgey Lester Two new services recently have been launched to help U.S. marketers better serve their customers residing within Asia and the Pacific Rim. From the U.S. Postal Service comes an enhancement to its pre-existing Global Express Mail service—a five-day guaranteed delivery service. Until October, the date-certain guaranteed service was available to non-commercial mailers only. According to the USPS, the service has no hidden surcharges, and customers can track a shipment's progress online at www.usps.com, or by calling (800) 222-1811. Launched this summer, the Global Express Mail service with guarantee represents a historic agreement with the postal administrations
By Hallie Mummert 11 ideas for reducing your shipping costs. limbing fuel prices coupled with consumers' desire for instant gratification create a challenge for direct marketers trying to keep their shipping costs under control. Target Marketing turned to several fulfillment experts for ideas on how direct marketers can walk the fine line between customer service and shipping cost management. According to the experts, while the order handling and kit/order assembly processes benefit from continual improvements, the "rules of delivery" don't seem likely to change much in the coming years. So the insights that follow represent a set of best practices for delivering product
By Hallie Mummert Best practices for delivering your fulfillment kits on time and on a dime. The key to efficient literature fulfillment is that it needs to be treated as a combination of two processes, says Barry Blumenfield, CEO of BMI Fulfillment Services in Norwalk, Conn. The first component is order fulfillment, which requires you to provide fast delivery of the right materials. The second is direct mail conversion, wherein your goal is to get a sale. David Lowndes, director of new product development at fulfillment firm Comac in Milpitas, Calif., provides the perfect example of how companies miss Blumenfield's points. How often
By Lisa Yorgey Lester The growth of e-commerce has made virtually every marketer with a Web site a global company. For marketers that choose to accept (yes, some decline) orders from overseas consumers, fulfillment requires more due diligence than simply dropping a package into the mail stream, closing one's eyes and praying it reaches its destination. Aside from the intricacies of fulfillment itself, you must decide how you're going to transport your product overseas and do it cost-effectively. The payoff, however, can be big. International customers often tend to purchase more product and have higher average orders than their