The Direct Marketing Association (DMA) Board of Directors has announced the election of four new Board members for 2013-2014. The terms of office commenced at DMA’s Annual Business Meeting, which took place at DMA2012 in Las Vegas, Nev.
Over the last few years, Craig Wood, like many of you, has noticed a disturbing current in the direct marketing world: Response is down, costs are up and the result is a decrease in the productivity of marketing efforts as a whole. Wood, who recently left his position as group president and head of the database division at Yankelovich to become founder and CEO of Chapel Hill, N.C.-based consultancy The Clarity Group, attributes much of this troubling trend to a rise in consumer resistance. But he also sees another emerging force, one with the ability to reverse some of this resistance: values-based marketing. Values-based marketing