Over the years, successful direct mailers have learned this lesson well. They know that they can’t mail just once and pray for great results.
Renewal series add regular cash to your coffers and build loyal, long-term relationships.
When one of the Piggly Wiggly NC stores lagged behind, company president James Messer decided to survey customers.
When we talk about the customer experience, there are some CX essentials that are proven to consistently increase conversion.
Join this webinar to learn some practical tips on how you can apply psychology principles to drive greater impact in your marketing.
Customer retention can be a small change with major impact.
There’s no better time to take a cold, hard look at your customer experience and personalization strategy.
The marketing priority for customer experiences is for them to be seamless — but they’re not.
Remember the days of punch cards that stores gave out to encourage customers to return, typically by…