What Will the Scammers Think of Next?
The caller then gives you a six-digit number. "Do you need me to read it again?"
Here's the IMPORTANT part on how the scam works.
The caller then says, "I need to verify you are in possession of your card."
He'll ask you to "turn your card over and look for some numbers."
There are seven numbers; the first four are part of your card number. The next three are the security numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card.
The caller will ask you to read the three numbers to him. After you tell the caller the three numbers, he'll say, "That is correct. I just needed to verify that the card has not been lost or stolen, and that you still have your card. Do you have any other questions?"
After you say "No," the caller then thanks you and says, "Don't hesitate to call back if you do," and hangs up.
You actually say very little, and the person never asks for or tells you the card number. But after we were called on Wednesday, we called back within 20 minutes to ask a question. Are we glad we did! The REAL Visa security department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.
Long story made short--we made a real fraud report and closed the Visa account. Visa is reissuing us a new number. What the scammers want is the three-digit card ID number on the back of the card.
Don't reveal this number to anyone. Instead, tell the caller that you will call Visa or Master card directly for verification of their conversation. The real Visa told us that they will never ask for anything on the card as they already know the information since they issued the card! If you give the scammers your three-digit ID number, you think you're receiving a credit.