RelevateNOW Is Now Available in the Oracle Cloud Marketplace
Relevate, a leading provider of data-driven marketing solutions for over three decades and Gold level member of Oracle PartnerNetwork (OPN), today announced that its RelevateNOW real-time data services API is now available in the Oracle Cloud Marketplace offering added value to Oracle Service Cloud customers. RelevateNOW enables Oracle Service Cloud clients to utilize Relevate's real-time data services API for compliance, verification, identification, and data-enhancement solutions within their Oracle Service Cloud application.
The Oracle Cloud Marketplace is a one-stop shop for Oracle customers seeking trusted business applications and service providers offering unique business solutions, including ones that extend Oracle Cloud Applications. Oracle Cloud delivers the industry's broadest suite of enterprise-grade public cloud services, including data as a service (DaaS), software as a service (SaaS), platform as a service (PaaS), and infrastructure as a service (IaaS).
With RelevateNOW, Oracle Service Cloud clients will be able to tap into the power of Relevate's real-time services package to help manage their call center flow, including the ability to:
- Identify who is calling before picking up the phone
- Route a call to the most suitable representative based on factors such as language, income, gender, age, etc.
- Enhance an in-house list with pertinent information to help ensure successful telemarketing campaigns
- Perform a phone or demographic append for any missing information
- Identify a wireless number to remain compliant with TCPA and determine when not to use an auto-dialer, and more.
"Relevate is committed to making all of our data available via RelevateNOW real-time API so that call centers, online retailers, and data-driven marketers are able to give their prospects and clients the best possible experience," said Steve Rao, Relevate CEO. "Relevate's participation in the Oracle Cloud Marketplace further extends our commitment to the Oracle community and enables customers to easily reap the benefits of RelevateNOW real-time services. We look forward to leveraging the power of the Oracle Cloud to help us achieve our business goals."