New Arrival: RatePoint Gets Product Reviews
Company: RatePoint, a customer feedback and online reputation management services provider
Product/Service: An upgraded version of its flagship RatePoint customer feedback tool to now include product reviews
What It Does: Enables small businesses to add product reviews to their Web sites, along with customer feedback, e-mail marketing, survey and dispute resolution capabilities. Designed to help small business owners improve customer satisfaction, build credibility and increase profitability.