(The following is an excerpt from DirectMarketingIQ's new report "Cracking the QR Code: The ultimate guide for using QR Codes, including current trends, Best Practices for implementation, marketing strategy, creative and measurement, and QR Code campaign samples.")
"While some people see QR codes as a gimmick, we’ve seen it become a lasting technology in Asia over the last fifteen years," says Keegan St. Onge-May, marketing manager for Indros Group and Easypurl.com. In the past six months alone, he's seen marketers embracing the versatility of QR Codes, whether the codes are used to view personalized mobile landing pages, watch videos, view social media profiles or download coupons.
"A year ago, most people were just trying to figure out how to scan QR Codes, let alone implement them in marketing campaigns. And until every single person in the U.S. owns a smartphone, QR Codes still have a lot of room for growth," asserts Onge-May.
Some marketers see the fact that smartphones have migrated from the business to the home as the key reason for more QR Code usage and success. "Although smartphones first became popular among business people, today many new buyers select them for personal use. Many people don't leave home without them and view their smartphones as very personal devices," says David Henkel, president of Johnson and Quin, a leader in targeted full-service direct mail printing. "Additionally, faster mobile web connectivity is growing, and mobile web search is becoming one of the most common uses for these devices."
Indeed, perhaps QR Codes are that new bridge for consumers for offers, as they can be more personalized and relevant through mobile devices. "Right now, these devices are smarter than we are," says Susan Kelly, vice president of communciation management services for Xerox. "How do I use a QR Code to really connect [for prospects] when they really want to know something? How can I connect it with my product, my service, and be able to leverage that? It's very compelling."