What Big Businesses Can Learn from Small Businesses
This bagel store on Third Street is extraordinary on several counts. Hot Bagels opens at 7 a.m., but a baker can always be spotted much earlier in the back of the store hard at work creating products—plain, onion, blueberry and dozens more—for the store and for the top hotels and delis in Philadelphia and surroundings. Here is a small business dedicated to excellence with every facet of the manufacturing process controlled by one person. One of the great Sunday brunch treats anywhere in the world is a warm bagel, just off the Hot Bagels rack, piled high with fresh cream cheese and Nova Scotia smoked salmon sliced wafer thin from Chef’s Market.
Pennsport Fit 24/7 Health & Racquet Club
My wife, Peggy, joined this gym—three blocks away on Bainbridge Street—several years ago when it was down-at-the-heels, but had the essential equipment and a wonderful personal trainer named Barry that taught her how to work out. It changed hands and the new owner demanded a huge percentage of the fees generated by the personal trainers, so Barry left and went on his own. Pennsport underwent a major renovation. Open 24/7, it serves its clients that work by day, by night or the graveyard shift. The bright new blue awning proclaims a profusion of opportunities—some well beyond the business of simple workouts:
Health & Racquet Club: Philadelphia’s Most Complete and Upscale Athletic Club
Internet Café & Juice Bar - Massage & Physical Therapy - Dry-cleaning - Free Weights - Cardio - Strength Training - Boxing - Yoga - Pilates - Stretch - Spinning - Rock Climbing - Pool/Whirlpool - Sun Deck - Basketball - Wallyball - Sauna - Steam Room - Tanning
• Not mentioned on the awning: Heated lap pool, Jacuzzi, two racquetball courts, Taebo classes and towel service.