New Delivery Services Available to International Mailers
By Lisa Yorgey Lester
Two new services recently have been launched to help U.S. marketers better serve their customers residing within Asia and the Pacific Rim.
From the U.S. Postal Service comes an enhancement to its pre-existing Global Express Mail service—a five-day guaranteed delivery service. Until October, the date-certain guaranteed service was available to non-commercial mailers only. According to the USPS, the service has no hidden surcharges, and customers can track a shipment's progress online at www.usps.com, or by calling (800) 222-1811.
Launched this summer, the Global Express Mail service with guarantee represents a historic agreement with the postal administrations of Australia, China, Hong Kong, Japan, the Republic of South Korea, and the United States.
For more information, visit www.usps.com.
According to DHL Smart & Global Mail President and COO Joe Phelen, "Asia makes up 30 percent of the world's global mail-order, catalog and e-commerce retail sales, and there is a growing demand for U.S. products." As such, the company has expanded its residential delivery from the United States.
E-commerce and mail-order companies now can send dutiable and non-dutiable packets and parcels up to 55 pounds for delivery to Singapore in five to six days; Japan in six to seven days; and Hong Kong, Taiwan, Thailand, Phillipines, Indonesia, Malysia and Brunei within six to nine days. The company now also offers track and trace capabilities, customs clearance, and a returns notification service that informs U.S. mailers of undeliverable shipments.
For more information, visit www.dhlglobalmail.com.