Limited Warranty or Guarantee?
This Web site is provided on an " as is," "as available" basis without warranties of any kind, express or implied, including, but not limited to, those of TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE or NON-INFRINGEMENT or any warranty arising from a course of dealing, usage, or ...
A limited warranty is a warranty that imposes certain limitations, and is therefore not a full warranty.
The Product sold will conform to the description of the Product set forth in the Contract, subject, however, to all qualifications and limitations set forth in the Contract. ...
Seller warrants that the goods shall be free from defects in material and workmanship. This warranty shall not apply in the event of defects caused by: (i) physical abuse of the goods or any component or acts of vandalism by any persons other than Seller, its employees, agents, or subcontractors ...
Back when we did a lot of traveling, I spent a ton of money on top-of-the-line Tumi luggage for myself and my wife, Peggy. One day as I was checking in at an airport, the pull-out handle on my Tumi rolling suitcase got stuck in the open position and would not retract, no matter how I jiggled or pushed. I suffered this ungainly thing throughout the trip and chucked it out when I got home, vowing never to own a Tumi product again.
Was I being unfair? Last week I visited the Tumi Web site, where I found the limited warranty for its suitcases, handbags, wallets and accessories runs 1,272 words. Normally I would reproduce a document central to this story in the Flash player at right, but the words are in light gray mouse-type, and there are too many of them. Here’s the link if you want to wade through it: www.tumi.com/about/warranty.jsp