Direct Mail Spotlight: Graham Medical
You have a great product and you know the industry it's tailor-made for, so how fast can you introduce this product ... and in the right way?
That was the question Graham Medical, owner of the new MegaMover Transport Chair, put to direct marketer Doug Garnett, founder and CEO of Atomic Direct in Portland, Ore. A DRTV veteran who had worked with the VP of marketing at Graham, Rich Thompon, in the past, Garnett had a plan, of which video was front and center.
He suggested targeting an upcoming trade show for emergency medical services, where Graham announced the product—the Transport Chair is a strong, disposable alternative for transporting patients down stairs and through narrow hallways—and used a B-to-B video spot as a trolling mechanism there. A week later, Graham dropped mail about this product to this same market, as well as to fire departments and nursing homes.
But it wasn't just any mail. This was a 5" x 5" trifold self-mailer containing a six-minute sales DVD inside the sleeve. The stylized outer teases with, "Check out the latest innovation from the makers of the MegaMover 1500!" and mentions the "free gift with purchase," DVD and limited time offer. The back of the outer mimics the white-and-black design of the product, which Garnett says helps the effort stand out in the mailbox plus represents a familiar icon for the brand (Archive code #397-717841-0905).
Folding open the mailer reveals three panels that show the product in use (an injured or infirm person being carried down stairs on the Transport Chair with four men) with some bulletized copy about its benefits-"Strong. Carries up to 350 pounds with the weight distributed across eight nylon straps" and "Carrying handles give a firm grip for up to four people to share the load."