E-Commerce Systems Options
The system also handles contracts and negotiated pricing, and supports multiple payment types, including purchase order, check, credit card and corporate card.
For direct-to-consumer operations, it allows you to continuously update product collections and implement promotions, cross-sells and upsells. It provides a gift registry, allowing your customers to register and access their registry online or via mobile devices, such as in-store handheld devices. It also supports multiple consumer payment types such as credit cards, checks, gift certificates and point-based purchasing.
A single instance of the application supports Web sites and other touch points in any language and currency. Items can be represented in an unlimited number of languages, with payment in any currency, including the Euro (supported by multiple international price lists). Customers can select, independently, the language and currency of their choice.
iCentrix offers a set of "Component Frameworks for eBusiness Solutions" in the iCentrix "Integrated Component Environment" (ICE). As a fourth option, this isn't a plug-configure-play package, but it's not a build-it-from-scratch platform, either.
ICE allows developers to specify data elements and business rules for configuring a basic set of Web-enabled, direct-commerce objects that encapsulate those rules in an object-oriented (OO) application for supporting both e-commerce platforms and call center solutions.
The OO application structure gives ICE unlimited flexibility and extensibility—if you're willing to invest the time and effort. With solutions starting under $50,000, it may be significantly cheaper than a standard package, as well.
Ernie Schell is author of "The Guide to Catalog Management Software" and president of Marketing Systems Analysis Inc. He can be reached at firstname.lastname@example.org or (215) 396-0660.