New Arrival: BoldCCM Customer Communication suites
Company: Bold Software, formerly Bravestorm, a Web site communication solutions provider
Product/Service: BoldCCM Customer Communication suites, Web site communication tools for retailers
What They Do: Combine live chat, click-to-call, e-mail management, active co-browsing and remote control into one interface. Offerings are targeted to small and midsized companies or large-scale deployments.