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"Oops": 13 Tips for Dealing with the Inevitable Email Marketing Mistake

March 10, 2011
• Presented By: Target Marketing
• Sponsored By: Silverpop
• Duration: One hour

• Speakers: Stephen Guerra, Principal Consultant, Silverpop

• Moderator: Drew James, Associate Publisher, Target Marketing

• Click Here: "Oops": 13 Tips for Dealing with the Inevitable Email Marketing Mistake


Making a mistake with your email marketing program isn't a matter of "if" but "when." Even a sophisticated email marketer can commit an "oops": sending to the wrong list, forgetting to change the placeholder subject line, having a bad link or posting the wrong price on a hot-selling product in the email or on the website.

In this fun but practical Webinar, we explored 13 tips to minimize the fallout from the inevitable "oops," including:

  • Identifying the mistake and its potential impact
  • Determining whether and how to respond
  • Deciding who should get the apology/correction email
  • Correcting the mistake in other channels
  • Choosing the right tone and personality
  • Turning an "oops" into a positive outcome
  • Reducing future mistakes

Sponsored by Silverpop


To view this webinar click here!

 

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