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Write It Right: Part 2
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Printable Technologies, Inc. Integrates Sales Leads Ordering Powered by USADATA into MarcomCentral
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Ballantine Corp. Releases New White Paper on 2011 Direct Marketing Trends
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CEO Larry Kimmel on DMA's Response to FTC Privacy Concerns
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11 Email Deliverability Best Practices
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7 Ways B-to-B Marketers Can Influence a Sale
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ISEO: 4 Steps to Reach Foreign Markets with an International Website
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Direct Marketing Attribution: Passes, Catches and Dots
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A 3-Step SEO Copywriting Confession
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7 Ways Marketers Can Optimize Landing Pages for Conversion
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Five New Business Ideas
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Tracking Transactions vs. the Big Picture: Why Your Organization Needs an Expanded Marketing Database
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Case Study: Clinique's Print Drives Mobile/Online Response
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4 Tips for Improved VDP
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5 Ways to Create a Successful Online Customer Holiday Shopping Experience
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Nuts & Bolts - Case Study : Hairdresser’s Digital Efforts Cut It
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Nuts & Bolts - Web : How Overstock.com Learned Marketing from Hippocrates
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Brand Matters : Do You Need to Recharge?
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B-to-B Insights : The More You Tell, the More You Sell
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E-commerce Link : Social Selling
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Editor’s Notes : It’s Not ALL Direct Marketing
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Nuts & Bolts - Tech Talk : Direct Mail, Marketing Automation and Database Analytics
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Famous Last Words : Where Are the Copywriters?
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Web : Small Screen Star
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Cover Story : Seeing Single
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Hotlists—New and Updated Files on the Market
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Building Blogs that Boost SEO and CRM
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5 Tips to Help Marketers Build Social Media Influence
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6 Ways Marketers Can React in Real Time to Social Media Search Results
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Internet Creative: Think Old, Not New
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Facebook to Assimilate Email
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8 B-to-B Social Media Lessons that Lift Revenue
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2 Essential List Tests for Before and After a Merge/Purge
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7 Truths About Managing Your Sales Force
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Demographic Channel Preferences for Multichannel Marketing
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Hotlists—New and Updated Files on the Market
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Social Media and the Lost Art of Landing Page Optimization
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6 Ways to Help CEOs Become Social Creatures
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3 Mobile Short Code Promotion Best Practices
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DATA RAPE: The New Direct Marketing
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Editor’s Notes : Proof in Marketing
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Famous Last Words : In Your Face Advertising
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Nuts & Bolts - Social Media : A Creative Study in Freshening Crowdsourced Ideas
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Message & Media : Keeping It Real
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Cover Story : Let Customers Be Your Guide
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Email : First Impressions
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Branding : Thinkering and Tinkering
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E-commerce Link : The m.Web Experience
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Data Driven : Plan to Retain
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Nuts & Bolts - Book Club : Playing Hooky With Your Brand
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Nuts & Bolts - Case Study : Content Curation Boosts SEO
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Nuts & Bolts - E-commerce : Click-to-Call Quantified: Live Service Lifts Sales
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5 Big Trends in Magazine Publishing Marketing
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4 Self-Mailer Format Trends in the Mailstream
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Holiday-Optimize Your Homepage
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2D Mobile Barcodes Spur High Response from 3.2 Million Austrian Direct Mailing
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Targeted Marketing using Specialty Lists Successful for Dentists and Small Businesses
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The Passing of Jerry C. Foote, List Industry Veteran
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Maximize Marketing Program Effectiveness with Cross-Media Linkage
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5 Ways to Optimize HTML for Email Deliverability
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5 Ways Links Can Boost SEO
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Changing Your Business Model?
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Ballantine Corporation Expands Services to Include Promotional Products
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10 Tips on Using Third Party Data More Wisely
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Back to Sustainability: 3 Ways Your Fulfillment Partner Can Help
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Live from DMA2010: Affiliate Marketing Best Practices From Compliance Expert
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Live From DMA2010: French Delegation Makes Its Move Into DMA Annual
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Live From DMA2010: How to Double Conversion Rates With Effective Lead Nurturing
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Live From DMA2010: Bret Michaels Doesn't Know Direct Marketing, But Steve Stoute May Know How to Fix It
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Live from DMA2010: Trends in Data Collection
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Live from DMA2010: 4 Ways to Make Copy More Measurable
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Live From DMA2010: Marketers Need to Understand the Importance of Social Mobile
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Live from DMA2010: Lawrence M. Kimmel on Change and Direct Marketing
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Live from DMA2010: How to Create a Connected Marketing Organization
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Live from DMA2010: 4 Ways to Improve Email Now
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KnowledgeBase Marketing Aligns Business Units Under New KBM Group Brand
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Avoiding Mental Opt-Out with Data Analytics
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3 Ways SMBs Can Get the Most Out of Social Media
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Using Voice-of-the-Customer Relationship Marketing to Drive Sales
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Nuts & Bolts - Five-Minute Interview : DM by Any Other Name ...
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Nuts & Bolts - Eye on Privacy : A New Privacy Bill is Coming: Are You Ready?
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Search : Pulling Rank
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Lists : Data Cross-Over
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Nuts & Bolts - Email : Design to Perform
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Editor’s Notes : It’s Still Target Marketing
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Famous Last Words : The Tricky Business of Setting Prices
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Nuts & Bolts - Tech Talk : Mobile, Social Media, Ad Creative and Online Video
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E-commerce Link : Having an Email Vision
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Cover Story : Direct Marketer of the Year: David Norton
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Database : Get the Dupes Out
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Brand Matters : Bite-Size Branding
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B-to-B Insights : B-to-B Writing Clinic
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The Curse of Untrained Employees
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Postal Regulatory Commission Denies Rate Hike Request
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5 Things You Need to Know About Personalized URLs
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6 Steps to Getting Your Email Message Just Right
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6 Trends in the Direct Mailstream
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All Customers Are Polygamists and How Direct Marketers Can Understand Them
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6 Trends in Optimizing Marketing Dashboards
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Pulling Corporate Marketing Rewards from a Distributed Marketing Network
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Social Media CRM: 4 New Ways Farmers are Talking to Consumers
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USADATA Releases Version 5.0 of its Small Business Platform
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Limited Warranty or Guarantee?
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Proven ROI or Not, 72 Percent of Companies Have a Social Media Strategy
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5 Tips to Improve Search Marketing Efforts
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5 Ways QR Codes Make Direct Mail Mobile and Interactive
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7 Direct Marketing Career Tips from Howard Draft, 2010 DMA Hall of Fame Inductee
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The Voice-of-the-Customer 3-Dimensional Web Experience
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Hotlists—New and Updated Files on the Market
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4 Ways to Start Building an Integrated Marketing Strategy
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3 Landing Page Best Practices That Yield Higher Conversions
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Optimizing Email for Mobile Devices
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The Worst Advertising Climate Ever
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Database : Text Mining in Marketing
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Nuts & Bolts - Employment : Skills for Job Security
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Nuts & Bolts - E-mail : Outside the Inbox
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Editor’s Notes : Back to School
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Cover Story : The Top 50 Mailers
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Mobile : The Pocket Web
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Message & Media : Positive Anticipation
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E-commerce Link : Give Them Value
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Data Driven : Ignore the Org Chart
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Nuts & Bolts - Case Study : IIN Makes Good Investment
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Famous Last Words : Jeff Bezos, Genius!
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Modeling Use of Text Mining
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How Video Marketing Helps David Harbour Sell Homes
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3 Better Ways to Write E-mail Subject Lines
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Go Multichannel Like Disney
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Direct Mail Beating E-mail for Young Adults
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E-mail Marketing Is More Dynamic Than You Think
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Marketers Drive Dashboards; They're Not Driven By Them
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10 Tips for Creating and Promoting a Viral Video
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Trend Spotting in 3 Chapters: What's New in Behavioral Targeting
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K.I.S.S.: Keep It Simple, Stupid!
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Service Boosts Sales by 9 Percent—American Express World Service's Keri Buster on CRM Research Findings
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5 Steps to Prevent Data Append Mistakes
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7 Steps to Leverage Customer Data in Your Multichannel Campaign Strategy
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'Mocial': Your Mobile Web Can Boost Social Media Marketing
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USADATA Releases Video Library for Easy Access to Direct Marketing Advice
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Hotels.com Matches Sales Revenue to Augmented Reality Tool
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The CMO's Quickly Revolving Door
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Video, SEO and the Most Viral Sites for Marketers to Be On
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6 Tips on Live Chat for Non-Retail Marketers
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Analytics Work Better With Data Than With Broccoli
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You ALWAYS want STRATEGY to go FIRST!
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The 3 Types of Augmented Reality for Marketers
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QR Codes Dot InterACT!
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Hotels.com Matches Sales Revenue to Augmented Reality Tool
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Developing a Social Media Game Plan
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People and CEOs Who Hide Out in the Web
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4 Direct Marketing Tips for Using the Latest Multichannel Tools
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Hotlists—New and Updated Files on the Market
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What Would David Ogilvy Do?
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Welcome to My World
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Snap and Send! Just Realize It's not About the Gadgets!
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Real World Cross-media: Medco and Prinova Case Study
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Pink's Cynthia Good on Improving E-mail Newsletter Delivery
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Audition Division Evolves Its Media Mix to Turn Around Its Business
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4 Proven Ways to Increase the ROI From Your Marketing Campaigns
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3 Overlooked Departments That Influence Search Results
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6 Cross-Promotion E-mail Dos and Don'ts
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E-commerce Link : It's All About Experience
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B-to-B : Focus on Quality
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Editor’s Notes : USPS Goes Postal?
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Nuts & Bolts - Case Study : mTrax Pockets Calls, Sales
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Nuts & Bolts - Book Club : This Isn’t Your Father’s Marketing
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Nuts & Bolts - Direct Mail : Testing Levels Strong for Financial, Fundraising
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Nuts & Bolts - Tech Talk : Search Engine Optimization, Lead Management and Data Integration
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Cover Story : Truth in Advertising
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Famous Last Words : Never Trust the Media!
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B-to-B Insights : Content Is King
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Brand Matters : Mind Your Branners
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Search : Get Real About Real-Time SEO
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Build a Bridge Between Marketing and Sales Activities
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Consumer Engagement Creates Opportunities for Credit Card Marketers
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3 Pros and 3 Cons About Toll Free Numbers
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Hotlists—New and Updated Files on the Market
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DMA Taps Direct Marketing Vet as New CEO
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DLT Solutions' Christine Schaefer on the Benefits of Cross-Training Your Marketing Team
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2 Tips for Winning at Real-Time Search
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User-Generated Content to Fuel Expedia's WOM, SEO and Sales
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4 Ways Gen Y Is Changing the B-to-B Sales Process
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Big Pharma: Modern Robber Barons
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USADATA Announces Summer Sweepstakes
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Tips for Upselling Via Transaction E-mails
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6 Ways Marketers Can Improve Behavioral Targeting and Become Consumers' Partners
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8 Best Practices for Integrating Data Into an E-mail Program
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Direct Marketing Association's Jerry Cerasale on the U.S. Postal Service's Explosive Proposed Rate Hike
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Direct Marketing Association's Jerry Cerasale on the U.S. Postal Service's Explosive Proposed Rate Hike
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6 Things to Know About Vegetable-Based Inks
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4 Ways to Improve B-to-B Direct Mail
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5 Tips on E-mail, Postcard and Envelope Copywriting
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4 Steps to Using the Seven Copy Drivers
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iS3's Rick Trefzger on How Live Chat Reduces Customer Support Costs
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Hotlists—New and Updated Files on the Market
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The Lure of Exclusivity
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Editor’s Notes : Rise Above the Din
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Nuts & Bolts - Social Media : AstraZeneca Socializes With Patients
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Nuts & Bolts - Eye on Privacy : Is the Privacy War Over?
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Data Driven : Making Sense of It All
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Creative : Strategies for a Great Headline
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Famous Last Words : The Passing of a Renaissance Man
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Cover Story : How Engaging Is Your Website Design?
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Nuts & Bolts - Case Study : Direct Mail Is AvMed’s Silver Lining
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E-commerce Link : Make It an Engagement
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Message & Media : In Their Own Words
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Direct Mail : Get More for Less
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E-mail : Adding Video: Trouble or Nirvana?
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8 Best Practices for Collecting Data from Social Networks
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5 Actions Marketers Should Take to Comply With Stepped-Up Privacy Regulation on the Mobile Front
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5 Insights to Help Technology Marketers Aid Prospects in Making Purchasing Decisions
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List Exchange Value Proposition—Would It Be Better With Barter?
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Eckert Seamans Cherin & Mellott's Michael D. Ecker on Social Networking Site Privacy Concerns for Direct Marketers
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Use Data to ID Consumer Segments Spending Discretionary Dollars
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JetBlue Airways Makes Social Media Friends, Then Sales
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Crowdsourced Data Addresses CA Technologies’ Lead Challenges
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Hotlists—New and Updated Files on the Market
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Why Americans Can't, Don't and Won't Read
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8 Overlooked Testing Strategies
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E-mail Address Verification Helps SBLI Save More Leads
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How to Integrate Profile Data Into the Creative Development Process
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4 Tips for Marketing on Twitter
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Small Businesses Praise USADATA's Consultative Marketing Support
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5 Tips for Advertising on Social Networks
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Ciena's Cory Reed on Improving Lead Generation Through Optimized Site Search and Analytics
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4 Questions (and Answers) About the Direct Mail Test
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2 Key Ways to Mail Smarter
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3 Ways Premiums Are Still Working
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Two Extraordinary Automobile Ads
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Some Social Network Users Find Value in Contact With Brands
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Auto Insurance Customers Are Shopping Around; Four Ways Providers Can Keep Them
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6 Rules of the Road for Social Media Strategy
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5 Best Practices for Attributing Conversions in the Sales Funnel
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Engauge’s Melissa Read, Ph.D., on the Role of Psychology in Marketing to Today’s Consumer
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Hiring/Training : What the CMO Wants
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Editor’s Notes : Privacy’s Tipping Point
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Nuts & Bolts - Database : Two Solutions for Weak Automated Triggers
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Nuts & Bolts - Case Study : SDAFF Tries Out the Third Screen
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Nuts & Bolts - Tech Talk : Multichannel Platform, Social Media Optimization, Transactional Mail, Mobile and Live Chat
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Nuts & Bolts - Bookclub : Marketing Instinct 101
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E-commerce Link : Build Utility
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E-Mail : Winning Over the Inbox
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Famous Last Words : The Ad That Built Factories
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Postal : Up to Code
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Cover Story : Getting the Message
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B-to-B Insights : Survey Says ...
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Brand Matters : Brand Bookends
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Hotlists—New and Updated Files on the Market
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KnowledgeBase’s Gary Laben Honored With Taylor Institute’s Direct Marketer of the Year Award
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Ricoh Joins InterACT! Conference as Platinum Sponsor
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InterContinental Hotels Group's Kevin Hickey on Targeting E-mails While Incorporating Social Sharing Capabilities
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6 Tips for B-to-B Data Collection
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2 Copy Trends in E-mail Campaigns
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5 Ways Marketers Are Taking Advantage of a Lighter Mail Stream
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The Data-Driven Approach to Creative Execution
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Hotlists—New and Updated Files on the Market
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Barack Obama's Massive PR Failures
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Hotels.com to Deliver InterACT! Conference Day II Keynote Address
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Macromark's Erin Delaney to Receive DMA's Ron Davis Young List Professional Award
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TNA Wrestling's Dan Stevenson on How the Entertainment Empire Mixes Brand and Direct
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10 Ways to Use Social Media for Lead Generation and Nurturing
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3 Tips to Prepare Your Website for Multivariate Testing
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4 Proven Tactics for E-mail/Social Media Integration
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Good E-mail Campaigns Are Clever … Great E-mail Campaigns Don’t Have To Be
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3 Ways to Leverage the Power of Online Video
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5 Best Practices in Direct Mail Design
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Hotels.com's Vic Walia on Making Augmented Reality Campaigns Both Entertaining and Strategic
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5 Keys to Successful E-mail Re-engagement
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Hotlists—New and Updated Files on the Market
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What’s Wrong With This Ad?
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7 Ways to Leverage Geo-Targeted Ads for Improved Conversions
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Online Polls for List Building in 7 Steps
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Click Fraud Reaches Historic High: 6 Ways to Prevent It
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RAPP's Loren Grossman to Deliver the Kick-Off Keynote at InterACT!
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Editor’s Notes : April Fools’ Day Fun
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Nuts & Bolts - B-to-B : Social Media’s Real Role in Lead-Gen
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Nuts & Bolts - Eye on Privacy : What If We All Decided to Do the Right Thing?
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Data Driven : Return on Brand
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Message & Media : The Power of Typography
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E-Mail : Buyer Beware
-
Nuts & Bolts - Tech Talk : Marketing Automation, E-mail Marketing and Social Media
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SEM : Playing Keep Up
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Cover Story : Marketing Overdrive
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E-commerce Link : Don’t Break the Bank
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Famous Last Words : Direct Mail Is Alive & Well!
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Nuts & Bolts - Case Study : Personality Hotels Finds Its Twitter Stride
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Océ Joins as a Gold Sponsor at the InterACT! Conference
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NeuroFocus' Andrew Pohlmann: Neuromarketing Study Provides Direct Marketers Insight on Consumers
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4 Ways to Address Marketing Evils With Preemptive Copy
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Improve Customer Relationships and Profitability With the Right E-mail Content
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3 Ways Online Print Management Helps Reduce Costs and Waste
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Customer Record Accuracy Depends on Quality External Data
-
Ballantine Provides Tips for Choosing Right Vendor for Direct Mail Campaigns
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Three Savvy Marketers
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Eugene Raitt Stepping Down as DMA Chair
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One-Fourth of Nonprofits Are to Lose Tax Breaks
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7 Page Title Best Practices
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5 Direct Mail Ideas Based on Social Media Insights
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Venable’s John F. Cooney on Amazon.com vs. New York State Department of Taxation and Finance
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Offer Content B-to-B Buyers Want (and Don’t Want)
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Hotlists—New and Updated Files on the Market
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Banfield's Lisa Yaccino Rogers On How the Pet Hospital Business Used Web Analytics to Design Its Mobile Site
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5 Ways Direct Mail Marketers Can Mix It Up
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3 Reasons to Resurrect the Lift Letter
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Is Your Direct Mail Optimized for Maximum Postal Savings?
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B-to-B Marketing Tips From the Pros
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The Dearth of Editors
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3 Tips for Plugging Your E-mail into Your CRM Efforts
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6 Things Web Marketers Can Do to Get the Word Out
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7 Questions Marketers Should Ask Themselves Before Creating Mobile Apps
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Direct Mail Tuneup Gives Saturn of Greenville Better Lead Mileage
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Hotlists—New and Updated Files on the Market
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B-to-B Insights : Follow the Formula to the C
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Brand Matters : Brand Bravura
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Editor’s Notes : A Star Is Streamed
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Nuts & Bolts - Case Study : MyLLCAgreement.com Reaches Da Top
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Nuts & Bolts - Direct Mail : Sweetening 2009 Offers With Premiums
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Nuts & Bolts - Tech Talk : Social Media, E-mail and Marketing Automation
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E-commerce Link : Time for a Tuneup
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Cover Story : E-mail’s Video Renaissance
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Database : Grow Your Customers
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Famous Last Words : Exclusivity, Yesss!
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With Social Media, It Pays to Fish Where the Fish Are
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Personalize the Fulfillment Process to Hold On to Leads
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5 Ways to Overcome B-to-B SEO Challenges
-
InterACT! Conference Announces Creation of Advisory Board
-
USA 800 Helps Boston Apparel Group Continue to Dress Customers in a Recessed Retail Economy
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Getting to Know the Millennials
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Farmers Insurance's Shiv Gupta on How Predictive Models Can Improve Direct Mail ROI
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How to Use YouTube for Direct Marketing
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Influencers: What You Don't Know About These Potential Evangelists
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Hotlists—New and Updated Files on the Market
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Brands Gone Viral
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Don't Leave Money on the Table
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3 Tips for Refining Customer Interaction Data Down to Actionable Insight
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MetLife Mature Market Institute's John N. Migliaccio on What Direct Marketers Should Know about Middle Boomers
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7 Copywriting Tips That Should Be Put to the Test
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Intelligent Mail: USPS' Tom Day Answers Your Questions
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USA 800 Releases a White Paper on What It Takes to Deliver Best In Class Sales Results in the Contact Center Environment
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5 Ways to Optimize the E-mail Preview Pane
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Rice University Research Tallies Facebook Fan Page Results
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Understanding the Digital Consumer
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Video Adds Power to Milwaukee Electric Tool’s E-mail Marketing
-
Hotlists—New and Updated Files on the Market
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USADATA Brings Back its Successful March Madness Business Mailing List Sale
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The Secret to a Sound E-mail Acquisition Strategy
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Toyota: A PR Catastrophe Made Worse
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5 Ways to Go Deeper With Customer-Level Data
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10 Questions for B-to-B Mobile Marketing
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The New Direct Mail List Frontier: Online-Generated Leads
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L2 Integrates Fuse with USADATA to Enhance Cross Media Marketing
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Message & Media : Conversation Killers
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E-commerce Link : Reality Check
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Nuts & Bolts - Online Marketing : Taking the Measure of Research Respondents
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Nuts & Bolts - Eye on Privacy : Will Privacy Efforts Survive Budget Cuts?
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Famous Last Words : Making Sense Out of New Media
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Editor’s Notes : Response Is a Two-Way Street
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Data Driven : Multichannel Challenges
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Nuts & Bolts - Case Study : Dealer.com Is a Video Star
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Nuts & Bolts - Book Club : Retention Is the New Acquisition
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Database : Data Prep
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B-to-B : When Small Is Big
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Cover Story : Media Usage Forecast 2010
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Brand : Ready, Set, Listen!
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10 Ideas for Leveraging Virtual Events
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Xerox Joins InterACT! Conference as Platinum Sponsor
-
4 Tips for Leveraging Video in Social Media
-
3 Facts About Hotline Names
-
Hotlists—New and Updated Files on the Market
-
A No-Disasters Checklist!
-
AAA Auto Club South’s Ernesto Diaz and Kristin Rahn on Efficiently Building Predictive Models
-
The Return of the Green Mail Debate
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3 Ways to Understand the Affluent Market
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3 Reasons Why Direct Marketing Should Be Better in 2010
-
Jay Schwedelson Promoted to CEO & President of Worldata
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4 Best Practices to Leverage Niche Social Networks for Conversions
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4 Tips for Developing Content Network Campaigns
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Survey: It's Time to Realize That Baby Boomers Are Social Media Influencers
-
Ogden Publications' Cherilyn Olmsted on Cutting Marketing Costs but Not ROMI
-
IWCO Direct Agrees to Acquire Transcontinental Direct U.S. Operations
-
Hotlists—New and Updated Files on the Market
-
A Lawyer as Chief Marketing Officer?
-
This February, it’s Direct Mail Season for Small Businesses
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USA 800 Stacks Up Well Against the Competition Winning Several 2009 Top Outsourcer Awards from Contact Center World
-
Insert Media: State of the Industry 2010
-
5 E-mail Marketing Resolutions for 2010
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2 Tips to Leverage Your Online Channel
-
Rare Space's Liz Iracki on How Behavioral Tracking Can Aid in Trigger-Based E-mail Campaigns
-
Nuts & Bolts : Affiliate Spotlight
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Brand Matters : Do You Moodle?
-
B-to-B Insights : Getting a Leg Up
-
Cover Story : Social Works
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E-commerce Link : Leads by Design
-
Editor’s Notes : Enough Mail-Bashing!
-
E-Mail : Think About Your Rep
-
Famous Last Words : Pricing Questions
-
Nuts & Bolts - Case Study : Suddenlink Calls for Change
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Nuts & Bolts - Database : Putting More Than Money Behind Promises
-
Direct Marketing Trends for 2010 Released by Ballantine
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9 Steps for Purchasing a Sales Force Automation Application
-
10 Direct and Digital Marketing Trends for 2010
-
Target Your B-to-B Lead-Gen Efforts by Vertical and Job Title
-
USADATA releases special mailing list report: How Schools Can Master the Five R’s For Direct Marketing Success
-
Reaching Younger Generations in the Mail
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3 Ways to Get the Right Amount of Data on the Mailing
-
2 Direct Marketing Myths to Shed, Today
-
FirstBank's Brian Jensen Describes How Digital Barcodes Enable a Texting Campaign
-
Hotlists—New and Updated Files on the Market
-
Why Obama Is Unstoppable
-
John A. Greco, Jr. Resigns From DMA
-
How Can Marketers Measure Social Media Efforts?
-
Online Behavioral Targeting's Role in the FTC Privacy Debate
-
4 Tips on Converting E-mail Subscribers to Buyers
-
EchoSign's Jason Lemkin on Using B-to-B Direct Marketing Tactics to Enter the Real Estate Vertical
-
16 Interactive Marketing Trends
-
6 Tips to Better Manage Your Mobile Database
-
5 Insider Tips on Automated Marketing Programs
-
Hotlists—New and Updated Files on the Market
-
Hot Potato Advertising
-
InfoGroup Rolls Out New Corporate Branding, Continues Reorg Efforts
-
A List Professional Speaks: Alan Zamchick
-
Nuts & Bolts - Online Marketing : A Balanced Attribution Equation
-
Case Study : Making a Beeline for B-to-B Client Ideas
-
Editor’s Notes : Hot Off the Web … and Press
-
Database : Take the Right Trails
-
Cover Story : Growing Leads
-
Data Driven : Online 'Cousin' Metrics
-
Message & Media : Increase Visibility
-
E-commerce Link : Get the Message Out
-
Nuts & Bolts - Tech Talk : Engagement Tracking
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Web Design : Smooth Landings
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Famous Last Words : Upset Customers Break Companies