
More On Database & CRM
February 2010
What happened to Jerry Dow one day in a Suddenlink Communications call center is possibly the dream occurrence for every boss. A customer service representative,...
Rather than putting their money where their mouths are, a recent report tells businesses that claim to be customer-centric to show it by lending more...
January 27, 2010
An increase in mobile opportunities, the death of the digital agency and targeted online display improvements are just three of 10 digital marketing trends Bruce...
The coalition of associations comprised of the American Association of Advertising Agencies (4A's), Association of National Advertisers (ANA), Direct Marketing Association (DMA), Interactive Advertising Bureau...
Sales force automation (SFA) products can boost a company’s sales team's efficiency and increase the number of sales. But all solutions are not created equal,...
In a recent white paper from IBM SPSS Direct Marketing, Explode Six Direct Marketing Myths, the authors discuss how direct marketing is much more than...
In the world of database marketing, there's no such thing as too much data. However, on the mail piece, there certainly is—as prospects can suddenly...
Direct marketers need to fully embrace self-regulation of online behavioral targeting now before federal rules come about that so tightly protect consumer privacy that permitted...
Trigger-based marketing uses individual customer behaviors and profile data to better time communications via the most appropriate channel, all within an automated system that reduces...
January 5, 2010
After a decade-long acquisitions spree that included Direct Media, Millard Group, Edith Roman Associates, Mokrynski Direct and YesMail, InfoGroup is launching an initiative to...


