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AAA South Makes, Models Analytics Efficiency
March 2011
From Target Marketing
Fantasyland is a great place for its members to go, but AAA Auto Club South's analytics team wants to ensure that its data—enabling, for example, insight into customers' propensity to buy the discounted Walt Disney World tickets it sells—reflects reality.
Avoiding Mental Opt-Out with Data Analytics
October 6, 2010
From Tipline
This plummeting cost of digital storage is not the primary cause of the mental opt-out phenomenon, but it is one of the reasons marketers need to pay more attention than ever to following good email marketing practices.
8 Best Practices for Integrating Data Into an E-mail Program
July 14, 2010
From Tipline
The Scotts Miracle-Gro Co. of Marysville, Ohio, knows for a fact that there are people who enjoy watching grass grow. The company's even weeded out the ones who enjoy it so much that they want as much information as they can get about how to make it grow taller, thicker and greener.
Retrofit CRM for Customer Centricity
December 2009
From Target Marketing
Many companies think they already have a customer relationship management system. But what they may have is a product-centric, rather than a customer-centric, system. Meanwhile, what they already have can be retrofitted to perform to today's integrated marketing standards.