When customers engage with your brand, it means that you beat countless obstacles to win their attention. That takes a strong product and a powerful message. When some of those customers lapse, it takes a powerful reactivation campaign to remind them why they engaged with your brand in the first place. Our guide will show you how to make it happen.
Designed for CMO's, Content Marketers, Marketing Managers and other strategic decision makers, the Target Marketing Resource Library is the premier source for free marketing best practices and case studies.
Have some good white papers or case studies? Contact Chris Lyons to contribute.
For direct marketers, reputation is a key influencer in getting people to act. Your reputation is a part of your direct marketing offer. Your offer is everything you are willing to give in exchange for response. It is what pushes a customer over the edge of indecision.
Email can be utilized by retailers in every step of the customer experience, from acquisition to engagement to purchase to post-purchase to retention. However, that’s only possible if you have complete and accurate email data for your customers, which many retailers do not.
Does it feel like you’re digging deep into your data and only finding random details on your customers? It can feel like being an archaeologist looking for Medieval insights and finding a 20th Century dump of random labels.
Whether you're a writer, creative director or approving manager, here are some of the "little things" to look for and add to marketing messages to hook the interest of prospects. (These tips work across all channels selling both tangibles and intangibles to consumers and B-to-B customers.)
Celebrations are also a marketing tool that can help bump up flat sales, solidify relationships, and call attention to your company and products. The best news is that you don't have to wait for Hallmark to make your celebrations official. You can create your own reasons to make merry.
Tactful, thoughtful and genuine — certainly fundamental to its ability to remain relevant — the Mayo Clinic Health Letter also employs many of the finest direct mail tactics to great effect and continually makes small revisions to maintain its top-dog status.
At first, the mailings from the CollaborativeCARE Conference (C3) weren't going to include a registration form for the Nov. 15 to Nov. 20 event in Long Beach, Calif. The Weston, Mass.-based regional conference organizer was going to require physicians to register online. But, going into the marketing campaign for their inaugural event, organizers thought better of it, says C3 Chief Marketing Officer Fred Criniti
Nothing speaks to a prospective donor or customer like an involvement device. Most people seem to find surveys, quizzes and free gift choices advertised both online and in direct mail irresistible. Involvement devices work because they make consumers and constituents feel important, as if their choices or opinions matter and will make an impact on the company or organization they're responding to.
Member Acquisition Case Study: Growing Membership Through Predictive Modeling for a Health Insurance Company
Before adding intelligence to its direct mail efforts, AvMed Health Plans was just as likely to solicit a senior couple away on a river cruise as one firmly parked on the couch, so ensconced in game shows that they didn't notice when the mail arrived.