Communities
- B-to-B
Lead generation, qualification and conversion, as well as other issues of importance to B-to-B marketers. - Contact Centers
Information related to staffing, training and managing a contact center, as well as on outsourcing, vendor selection and performance management. - CRM / Database Marketing
Using your housefile and outside data -- via enhancement, modeling and other analytics -- to better target and communicate with your customers and prospects. - Direct Mail
Information about advertising campaigns using direct mail, including formats, copy and design. - DRTV
Direct response television commercials and their relevance to direct marketers. - E-Commerce
All matters relevant to online marketing, including Web site maintenance and design, search engine marketing and affiliate marketing, among others. - E-mail Marketing
Issues related to e-mail campaigns to build sales, customer relationships and enhance your company's image; tackles such challenges as testing, creative, delivery, ISP best practices and legislation. - Fulfillment & Operations
Coverage of the back end of direct marketing, including order processing, picking/packing, parcel shipping and returns management. - Insert Media
From format options--such as package insert programs, statement stuffers and blow-ins--to media buying strategies, as well as creative tactics and how to establish and manage an insert media program. - International
Insights on global marketing considerations, such as overseas mailing, payment processing, lists options, country-specific creative and offer strategies. - Lists
The lifeblood of marketing--direct response lists, compiled lists, e-mail lists, cooperative databases, prospect databases, brokerage/management issues, negotiation tactics, list hygiene and more. - Merchandising
Focus on product selection for catalogs, Web sites and other direct marketing ventures. - Multichannel Marketing
Information on offline/online media integration, matchbacks, response capture across channels and campaign performance measurement. - Postal
Issues surrounding postal matters relevant to direct marketers, including rate changes, rate classifications, mail sortation, postal discounts and U.S. Postal Service reform. - Printing, Paper & Production
Coverage of catalog/direct mail production, including digital printing, offset printing, inline printing, personalization, paper/ink selection, environmental issues, soft proofing and workflow tactics. - Privacy
Insights on privacy considerations for marketers, including data security, data stewardship, opt-in/opt-out practices, customer preference centers, legislative updates, Do-Not-Call and Do-Not-Mail regulations, Direct Marketing Association guidelines. - Search Engine Marketing
Insights on privacy considerations for marketers, including data security, data stewardship, opt-in/opt-out practices, customer preference centers, legislative updates, Do-Not-Call and Do-Not-Mail regulations, Direct Marketing Association guidelines.