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Communities

  • B-to-B
    Lead generation, qualification and conversion, as well as other issues of importance to B-to-B marketers.
  • Contact Centers
    Information related to staffing, training and managing a contact center, as well as on outsourcing, vendor selection and performance management.
  • CRM / Database Marketing
    Using your housefile and outside data -- via enhancement, modeling and other analytics -- to better target and communicate with your customers and prospects.
  • Direct Mail
    Information about advertising campaigns using direct mail, including formats, copy and design.
  • DRTV
    Direct response television commercials and their relevance to direct marketers.
  • E-Commerce
    All matters relevant to online marketing, including Web site maintenance and design, search engine marketing and affiliate marketing, among others.
  • E-mail Marketing
    Issues related to e-mail campaigns to build sales, customer relationships and enhance your company's image; tackles such challenges as testing, creative, delivery, ISP best practices and legislation.
  • Fulfillment & Operations
    Coverage of the back end of direct marketing, including order processing, picking/packing, parcel shipping and returns management.
  • Insert Media
    From format options--such as package insert programs, statement stuffers and blow-ins--to media buying strategies, as well as creative tactics and how to establish and manage an insert media program.
  • International
    Insights on global marketing considerations, such as overseas mailing, payment processing, lists options, country-specific creative and offer strategies.
  • Lists
    The lifeblood of marketing--direct response lists, compiled lists, e-mail lists, cooperative databases, prospect databases, brokerage/management issues, negotiation tactics, list hygiene and more.
  • Merchandising
    Focus on product selection for catalogs, Web sites and other direct marketing ventures.
  • Multichannel Marketing
    Information on offline/online media integration, matchbacks, response capture across channels and campaign performance measurement.
  • Postal
    Issues surrounding postal matters relevant to direct marketers, including rate changes, rate classifications, mail sortation, postal discounts and U.S. Postal Service reform.
  • Printing, Paper & Production
    Coverage of catalog/direct mail production, including digital printing, offset printing, inline printing, personalization, paper/ink selection, environmental issues, soft proofing and workflow tactics.
  • Privacy
    Insights on privacy considerations for marketers, including data security, data stewardship, opt-in/opt-out practices, customer preference centers, legislative updates, Do-Not-Call and Do-Not-Mail regulations, Direct Marketing Association guidelines.
  • Search Engine Marketing
    Insights on privacy considerations for marketers, including data security, data stewardship, opt-in/opt-out practices, customer preference centers, legislative updates, Do-Not-Call and Do-Not-Mail regulations, Direct Marketing Association guidelines.
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