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Crossing the Line Creates Cross Customers
November 7, 2017 at 8:00 am

It’s no new news that brands track our purchases and then send us coupons, promotions, special offers and “news” that fit our shopping

Text-Based Search Is a Dinosaur
October 26, 2017 at 8:00 am

Amazon is the latest beneficiary of search to make a move away from text-based queries again, this time by creating a visually focused

Banks: Let Customers Know You Care
October 11, 2017 at 8:00 am

Banking customers think their banks don’t care about them. Even if they get angry, they don’t express it to their banks, because they

4 Tips to Master Voice Search
August 31, 2017 at 8:00 am

Amazon Echo, Google Home and Apple’s Siri all have something in common that marketers need to know — they prompt voice search by