By Chet Dalzell | Posted on March 11, 2013
I just had a great exchange with my letter carrier while at my mailbox today. Of course, I brought up the likelihood of five-day delivery come August, to which she gave a candid response, "Well, we've been losing money." That's why it's easy to be indignant when some members of Congress, perhaps predictably, jumped onto the current appropriations bill with mandates for six-day delivery. Yet, one has to ask, where are the means for real relief from some of the costliest demands of the
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By Chet Dalzell | Posted on February 25, 2013
In my previous blog post, I commented on the United States Postal Service and its announced plans for five-day delivery, discussing the importance of hard-copy communication and a commitment to deliver such communication on a daily basis. In extending this commentary, I claim no nostalgia for daily mail delivery, rather simply recognition that such communication has its unique position as a vehicle for superb brand engagement. The Postal Service is not standing still in the digital age.
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By Chet Dalzell | Posted on February 11, 2013
As a citizen and a close follower of postal goings on, I realize the United States Postal Service and Postmaster General Patrick Donohoe ultimately are not to blame for the 5-Day Delivery announcement which transpired on February 6. Postal customers, labor unions, direct marketers and Americans in general have reasons to be angry—or at least very concerned—as to what is really going on here
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By Adam Freedgood | Posted on January 28, 2013
The "Mythbusters" of Discovery Channel's hit show get to blow things up while putting myths to the tests of science. At the Direct Marketing Association's annual marketing conference, I paid tribute to personal heroes Jamie and Adam (the real TV Mythbusters) by blowing up some green marketing myths that have infiltrated both consumer and agency attitudes toward sustainable marketing practice. If left unchecked, today's common green myths can sacrifice campaign integrity, leave profitable...
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By Chet Dalzell | Posted on January 14, 2013
In our previous post of "Marketing Sustainably," we introduced an expert discussion on whether or not recycling collection of discarded mail, catalogs, printed communications and paper packaging is profitable, and why this matters is an important business consideration for the direct marketing field. In this post, we continue and conclude the discussion with our two experts, Monica Garvey, director of sustainability, Verso Paper, and Meta Brophy, director of procurement operations, Consumer...
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