Join panelists as they discuss what factors influence customer experience, and strategies for delivering on meaningful experiences.
Facebook is known among marketers for the capability to target individual users based on everything from their interests to their
Sen. Chuck Schumer has asked the FTC to investigate whether the airline industry is data mining consumer personal information.
The NCAA basketball tournament is upon us again, and college loyalists are traveling in shows of support for their favorite teams.
Target Marketing found seven key capabilities brands will need in order to improve customer journeys via omnichannel marketing.
It’s striking how marketing organizations — specifically, data-driven marketing organizations — seek to overcome challenges in people,
For brands, influencer marketing too often feels like a gamble. You choose a popular influencer your target audience seems to like and
Human-centered design thinking has influenced much of the way that companies think about user and customer experience, and for the bett