You know what they say about making assumptions, right? Well it’s true in life and in customer support.
Join us to hear how you can give your customers a great experience, without a great big budget to spend on it.
While response tactics and ROI metrics are in digital’s DNA, one measurement has been overlooked: Customer lifetime value, or CLV.
For the second year in a row, our Target Marketer of the Year is the company’s founder. Founders, in this case.
You know what they say about making assumptions, right? Well it’s true in life and in customer support. For years, marketers and customer experience leaders have leaned on traditional assumptions of customer needs and preferences when identifying when and how to engage with consumers. The problem is that these types of assumptions oversimplify who the […]
In this episode of “TM Top 3,” Taylor Knight reviews the top marketing tips and takeaways on Target Marketing this week.