CRM

Making the Most of Marketing Moments
September 27, 2016 at 8:00 am

Attention is precious. Marketers need to orchestrate all their messaging elements to support the strategic objectives appropriate to

9 Loyalty Programs for Social Customers
August 11, 2016 at 8:28 am

Loyalty programs are tried-and-true methods of rewarding repeat customers and providing incentives that keep them coming back.

Wanted: Surveys of Surveys
August 10, 2016 at 8:00 am

We are bombarded with surveys. Buy a car, survey. Buy groceries, survey. It’s overdone, intrusive and could result in a backlash.