CRM

Post-Event Follow-Ups Made Easy
March 2, 2017 at 8:00 am

Last weekend, I had one of those occasional experiences I used to avoid as much as possible. All too often, it’s meant pain, screaming, panic, lots of money, and even a little foul language. Yep, I moved. In past moves, I’ve lost glasses, boxes of photos, and part of my CD collection. This time, thanks […]

Verizon's 180 on Unlimited Data
February 21, 2017 at 8:53 am

Unlimited data: for many, it’s a core requirement of their mobile plan. So when Verizon killed the option for existing users in 2012

Chatbots That Don't Just Say Hi, They're Engaging
February 13, 2017 at 11:36 am

Last weekend, I had one of those occasional experiences I used to avoid as much as possible. All too often, it’s meant pain, screaming, panic, lots of money, and even a little foul language. Yep, I moved. In past moves, I’ve lost glasses, boxes of photos, and part of my CD collection. This time, thanks […]